Our refund policy is designed to be fair, transparent and aligned with the realities of Himalayan trekking logistics, transport arrangements and advance resource planning.
When a seat is booked, arrangements begin in advance — transport, permits, accommodation, equipment and local support arrangements.
Rescheduling is subject to availability and trek feasibility.
If a participant returns early due to:
— refunds are not applicable, since trek arrangements remain operational for the rest of the group.
High-altitude routes may be affected by:
In such situations, we may:
These decisions are taken purely for safety.
In rare situations where a trek cannot continue due to safety or route closure — adjustments or rescheduling options will be provided wherever possible.
Refund scope depends on the stage at which the trek is cancelled and the expenses already utilized for logistics & arrangements.
Transport or vehicle bookings, hotel stays or independent service costs are handled directly between the participant and provider.
These components are not included under trek refund coverage.
In case of descent, evacuation or emergency transport:
We keep our policies practical and respectful to both trekkers and ground-team efforts. Himalayan trekking involves advance preparation, weather uncertainty and real-world logistics — our refund policy reflects this reality with balance and fairness.
Feel free to contact us — we will guide you honestly and transparently